Rotimi Creative Privacy Policy 

At Rotimi Creative, we take privacy and security seriously. This Privacy Policy outlines how we collect, use, and protect your personal data, emphasizing our commitment to respecting your privacy and employing data governance practices that prioritize secure data handling. 

  1. Information We Gather and Track

(a) Log Files 

Like many websites, we utilize log files that include Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISP), date/time stamps, referring/exit pages, and the number of clicks. This data helps us analyze trends, administer the website, track user behavior, and gather demographic information. IP addresses and similar information are not linked to personally identifiable data. 

(b) Cookies and Web Beacons 

We use cookies to store visitor preferences, track user-specific information on accessed pages, and customize web content based on the user’s browser type. We may also use web beacons to collect general statistical data. These tools help us enhance your experience and improve our website’s functionality. 

  1. Third-Party Services and Analytics

We utilize third-party services, including but not limited to, Google Analytics and other SaaS-based software for analyzing website traffic, user interaction, and performance metrics. These third-party systems may employ cookies, web beacons, and other tracking technologies to provide their services. While these analytics tools help us understand user behavior and improve our services, we do not control the data retention policies of these third parties, including Google. Each of these external services operates under its own privacy policy, and we recommend reviewing their respective policies for further details on their practices. 

By using our site, you acknowledge that data gathered through these third-party services may be subject to their own policies and retention periods, which we do not manage or influence. 

  1. Live Chat Service

Rotimi Creative offers a live chat service powered by a third-party platform. This service allows us to engage with users directly for customer support and inquiries. Please note that this third-party provider manages its own data retention policies and privacy practices, which we do not control. By using the live chat feature, you agree to the processing of your data by this third-party service provider under their terms. We advise reviewing the privacy policy of this service to understand how your data will be handled and stored. 

  1. Use of Information

Any information we collect may be used in the following ways: 

  • To personalize your experience. 
  • To improve our website and offerings. 

(a) Identification of Purchasers 

If you purchase one of our products or services, you authorize us to use your name and identification information in advertising or promotions. We may also use aggregated (non-individually identifiable) personal information for business analysis, marketing, and promotional purposes. 

(b) Internal Use Only 

All data collected through our services is used internally by Rotimi Creative. We store your information following industry-standard security protocols, ensuring data protection to the best of our ability. However, we encourage users to mitigate their own risks by practicing secure online behavior. 

  1. Data Requests and Deletion

You have the right to request any data stored by Rotimi Creative that pertains to your account. We will process data requests only if the data is verified as belonging to your account and does not infringe upon the privacy, security, or business operations of other parties, including Rotimi Creative, our clients, or the customers of our clients. 

Similarly, we will honor requests for data deletion. However, the process of retrieving and deleting data may take a duration to be disclosed at the time the request is made. The timeline for completion will depend on factors such as data volume, complexity, and resource availability. 

  1. Security Measures

We take multiple precautions to protect the data you provide. These include using secure storage and implementing industry-standard privacy and security measures. We are committed to safeguarding your personal information; however, we do not represent that our systems are compliant with specific frameworks such as HIPAA or GDPR. 

  1. Third-Party Links

Occasionally, we may include links to third-party products or services. These external websites have independent privacy policies, and we are not responsible for their content or activities. Nonetheless, we strive to protect the integrity of our site and welcome feedback regarding these third-party sites. 

  1. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time without prior notice. Any updates will be posted on this page, and by continuing to use our website and services after such changes, you agree to the revised terms. 

  1. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at rotimi@rotimicreative.com. 

(Updated 9/14/2024)

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